.nwreturns{--ret-ink:#2c1a0d;--ret-accent:#c4823a;--ret-cream:#fff9ef;--ret-paper:#fffdf8;--ret-line:#e8d4b8;--ret-muted:#75685d;background:var(--ret-cream);color:var(--ret-ink);font-family:'DM Sans',sans-serif}.nwreturns *{box-sizing:border-box}.nwreturns-shell{width:min(960px,calc(100% - 40px));margin:auto}.nwreturns-hero{padding:clamp(54px,8vw,92px) 0 clamp(34px,5vw,52px);text-align:center}.nwreturns-eyebrow{margin:0 0 15px;color:var(--ret-accent);font-size:11px;font-weight:900;letter-spacing:.15em}.nwreturns h1,.nwreturns h2,.nwreturns h3{font-family:Georgia,'Times New Roman',serif}.nwreturns-hero h1{margin:0;font-size:clamp(43px,6vw,68px);line-height:1.05;letter-spacing:-.04em}.nwreturns-intro{max-width:620px;margin:18px auto 0;color:var(--ret-muted);font-size:16px;line-height:1.65}.nwreturns-content{padding:0 0 clamp(60px,9vw,105px)}.nwreturns-card{overflow:hidden;border:1px solid var(--ret-line);border-radius:24px;background:var(--ret-paper);box-shadow:0 18px 60px rgba(67,42,20,.06)}.nwreturns-section{display:grid;grid-template-columns:54px 1fr;gap:18px;padding:clamp(30px,5vw,54px);border-bottom:1px solid var(--ret-line)}.nwreturns-number{display:flex;align-items:center;justify-content:center;width:42px;height:42px;border:1px solid var(--ret-line);border-radius:50%;color:var(--ret-accent);font-size:10px;font-weight:900;letter-spacing:.1em}.nwreturns-section h2{margin:3px 0 16px;font-size:clamp(26px,3.6vw,36px);line-height:1.12;letter-spacing:-.02em}.nwreturns-section p{max-width:710px;margin:0;color:var(--ret-muted);font-size:15px;line-height:1.68}.nwreturns-section a{color:var(--ret-accent);font-weight:800}.nwreturns-callout{max-width:720px;padding:22px;border:1px solid var(--ret-line);border-radius:15px;background:#fff}.nwreturns-callout strong{display:block;margin:0 0 6px;font:700 19px/1.3 Georgia,'Times New Roman',serif}.nwreturns-steps{display:grid;gap:11px;margin:0;padding:0;list-style:none}.nwreturns-steps li{display:grid;grid-template-columns:34px 1fr;align-items:start;gap:12px;padding:15px 17px;border:1px solid var(--ret-line);border-radius:13px;background:#fff}.nwreturns-steps li>span{display:flex;align-items:center;justify-content:center;width:30px;height:30px;border-radius:50%;background:var(--ret-accent);color:#fff;font-size:11px;font-weight:900}.nwreturns-steps p{align-self:center}.nwreturns-help{display:flex;align-items:center;justify-content:space-between;gap:28px;padding:clamp(30px,5vw,48px);background:var(--ret-ink);color:#fff}.nwreturns-help p{margin:0 0 6px;color:#dfc7aa;font-size:10px;font-weight:900;letter-spacing:.14em}.nwreturns-help h2{margin:0;color:#fff;font-size:clamp(25px,3vw,34px)}.nwreturns-help a{display:inline-flex;align-items:center;justify-content:center;min-height:48px;padding:0 25px;border-radius:999px;background:var(--ret-accent);color:#fff;text-decoration:none;font-size:12px;font-weight:900;letter-spacing:.04em;transition:transform .2s ease,background .2s ease}.nwreturns-help a:hover{background:#a96d2d;transform:translateY(-2px)}.nwreturns-updated{margin:17px 0 0;text-align:center;color:#8a7a6d;font-size:10px;line-height:1.5}@media(max-width:680px){.nwreturns-shell{width:min(100% - 24px,960px)}.nwreturns-section{grid-template-columns:1fr;gap:14px;padding:28px 22px}.nwreturns-number{width:36px;height:36px}.nwreturns-help{align-items:flex-start;flex-direction:column;padding:30px 22px}.nwreturns-help a{width:100%}}