Questions, answered.
Everything you need to know about Nanawala, your massage ritual, shipping, and getting help with an order.
3 SIZES3.4–8 OZ
Helpful answers for a simple everyday ritual.
Choose a topic below. If you still need help, our only published contact is info@nanawala.com.
Product basics.
What Nanawala is, who it is made for, and how to choose your size.
What is Nanawala?+
Nanawala is an Ayurvedic-inspired herbal massage oil designed to provide soothing everyday comfort for tired muscles, stiff joints, and areas of everyday discomfort.
Is Nanawala a medicine?+
No. Nanawala is a topical massage and wellness product. It is not a substitute for professional medical care or treatment.
Which sizes are available?+
Nanawala is available in 3.4 oz for $39.99, 5 oz for $64.99, and 8 oz for $104.99. Choose the compact size for portability, the 5 oz bottle for a steady routine, or the 8 oz bottle for frequent and family use.
Who is Nanawala made for?+
Nanawala is made for active adults, athletes, hardworking professionals, seniors, and families looking to add massage to an everyday comfort routine. Always use it according to the product label.
Where can I find the ingredient list?+
Refer to the product label and packaging for the complete current ingredient list. If you have an allergy or sensitivity question, email info@nanawala.com before use.
Using Nanawala.
Simple guidance for applying, massaging, and making the ritual your own.
VIEW THE FULL HOW-TO GUIDE →How do I use Nanawala?+
Apply a small amount to clean, dry skin, warm it briefly between your palms, and massage the desired area using slow, comfortable circular motions. Follow the directions on the product label.
Where can I apply it?+
Massage Nanawala onto areas such as the shoulders, neck, back, arms, knees, and legs. Avoid the eyes, face, broken skin, and irritated skin.
When can I use it?+
Use it before or after physical activity, after a long workday, or whenever a massage ritual fits your daily wellness routine.
How much should I apply?+
Begin with a small amount and add more only as needed. Starting small makes it easier to spread the oil evenly.
Does Nanawala absorb easily?+
Yes. Nanawala is designed to be easy to massage and fast-absorbing as part of an everyday body-care routine.
What safety guidance should I follow?+
For external use only. Avoid contact with eyes and broken or irritated skin, wash your hands after applying, stop use if irritation occurs, and keep out of reach of children.
Shipping & orders.
Current shipping prices, delivery estimates, and tracking information.
READ THE SHIPPING POLICY →How much is standard shipping?+
Standard shipping is $9.99 for orders below $50 and free for orders of $50 or more.
Is UPS 2nd Day Air available?+
Yes. UPS 2nd Day Air is available for U.S. orders at checkout for $24.99.
How long does delivery take?+
USA2–5 business days
Canada5–8 business days
Europe8–12 business days
Australia & New Zealand10–14 business days
Rest of the World10–15 business days
How can I track my order?+
When tracking is available, it will be included in your shipping confirmation email. Please allow time for the carrier's first scan to appear.
Are delivery dates guaranteed?+
Delivery times are estimates. Weekends and public holidays are excluded, and carrier delays, customs, weather, or other events outside our control may affect delivery.
Returns & support.
Clear next steps when you need help with a purchase.
Where can I read the return policy?+
Review the complete current terms on our Returns & Refunds page.
What if my order arrives damaged or incorrect?+
Email info@nanawala.com with your order details and a description of the issue so our team can review it.
Can I change or cancel an order?+
Contact us as soon as possible at info@nanawala.com. We cannot guarantee changes once an order has entered processing or shipment.
How do I contact Nanawala?+
Email info@nanawala.com. No phone number or physical address is currently published on this site.
Talk to Nanawala.
For product, order, or general questions, send us an email.
Comfort made for your routine.
Explore all three Nanawala sizes and choose the bottle that fits your day.
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